Just because it's online doesn't mean it's magic! Think about how much you, yourself, are solicited on Facebook, LinkedIn, radio and other media. Your consultation needs to carve out a little space between the pretty chat images, the teacher email and the Facebook events.
To wisely identify the best communication tools for your consultation, consider the elements below and make a plan:
Your available budget for this step: plan it now
Your expert resources: what you can do in-house versus what will be done under contract
Your target audience: be where your audience is!
Identify the content and try to reuse the same content several times
“Traditionnal” Medias
Invite a journalist to write an article on the subject of your consultation; it's free
Buy an ad in the local newspaper
Advertise on the radio
Print posters and put them up in public places visited by your target audience
Distribute invitation cards in mailboxes
Participate in a television show on the community channel
Electronic Médias
Promote it on your website: an article, a banner, in the drop-down menu, a "Participate in the consultation" button
Host a webinar to provide relevant information about your consultation topic
Offer a live, online Q&A session to address citizens' concerns
Write an article in your email newsletter
Social Medias
Post an image that represents your consultation well, is polished and will catch the eye
Post examples of contributions such as a community proposal that stands out for its popularity or originality
Share the evolution of participation (25 people have already spoken, will you be next?)
Be Creative...
Put up a banner inviting participation in the locations where your consultation will take place, such as a standing "flag" in a park or on the side of a boulevard
If you are targeting a less connected or technology-savvy population, offer the option of participating on paper or by phone
Offer prizes to all consultation participants: a pair of tickets to a show, a meal at a local restaurant, artisan products